Legal
Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: June 2026
Introduction
Viezo Global ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit viezo.in or purchase our products.
Information We Collect
- Account Information: Name, email address, phone number, and password when you create an account.
- Order Information: Shipping address, billing address, and payment details when you place an order.
- Product Registration: Product name, SKU, serial number, and purchase details for warranty registration.
- Communication Data: Messages, emails, and support tickets you send to us.
- Usage Data: IP address, browser type, pages visited, and referral URLs — collected automatically via cookies and analytics tools.
How We Use Your Information
- Process and fulfill your orders, including shipping and delivery.
- Send order confirmations, shipping updates, and delivery notifications.
- Provide customer support and process warranty claims.
- Improve our products, services, and website experience.
- Send promotional emails and offers (you can opt out at any time).
- Prevent fraud and unauthorized transactions.
- Comply with legal and regulatory requirements.
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmitted between your browser and our servers.
- Secure payment processing via Razorpay — your financial data is never stored on our servers.
- Restricted access to personal data — only authorized personnel can access your information.
- Regular security audits and vulnerability assessments.
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
- Essential Cookies: Required for cart, checkout, and account functionality.
- Analytics Cookies: Help us understand how visitors use our site.
- Marketing Cookies: Used to show relevant ads on other platforms.
Sharing Your Information
We do not sell your personal data to third parties. We share information only with:
- Logistics partners (for delivery purposes — name, address, phone only).
- Payment gateways (Razorpay — for processing transactions).
- Service providers (email, SMS, analytics — under strict data processing agreements).
- Government authorities (when required by law).
Your Rights
Under Indian data protection regulations, you have the right to:
- Access your personal data held by us.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
- Withdraw consent for data processing (subject to legal obligations).
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
For privacy-related queries or requests, contact us at: