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Shipping Policy
Fast, reliable delivery across 19,000+ pin codes in India.
Shipping Coverage
We ship to 19,000+ pin codes across India. If your pin code is serviceable, you will see delivery options at checkout. Enter your pin code on the product page to check estimated delivery time.
Delivery Timelines
- Standard Delivery: 5–7 business days for most pin codes.
- Express Delivery: 2–3 business days for select pin codes (available at checkout).
- Metro Cities: Typically 2–4 business days.
- Tier 2/3 Cities: 5–7 business days.
- Remote Areas: 7–10 business days.
Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- Flat ₹49 shipping on orders below ₹999.
- Cash on Delivery (COD) available with ₹50 COD fee on eligible pin codes.
Order Processing
Orders are processed within 24 hours of placement (excluding Sundays and public holidays). You will receive an SMS and email with tracking details once your order is dispatched.
Tracking Your Order
Once your order ships, you will receive a tracking link via SMS and email. You can also track your order from your account dashboard at any time.
Delivery Attempts
Our courier partner will attempt delivery 3 times before returning the package to us. Please ensure someone is available at the delivery address to receive the package.
International Shipping
Currently, we ship only within India. International shipping will be available soon — stay tuned!
Contact Us
For any shipping-related queries, contact us at support@viezo.in or call +91 86557 98238 (toll-free).